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please fill in the quick enquiry form below

If you have any questions please give us a call on
01772 562084

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Cancelled Operation Compensation

You may be eligible for cancelled operation compensation in the event that your rearranged treatment does not take place within 28 days of the original date.

At The Claims Partnership, we specialise in negotiating no win, no fee settlements for ill and injured patients who have been affected by cancelled operations or delayed treatment. In many cases, these delays can be so severe that they result in worsening symptoms; we’re here to ensure you are treated fairly.

Our expert solicitors will handle your case with great care, dignity and respect to ensure no further distress is caused.

How do I file a claim for cancelled operation compensation?

As cancelled operations are a common occurrence in today’s National Health Service, it can be difficult to know if your change in treatment dates is significant enough to pursue legal action.

If you’re not sure whether you could be entitled to make a claim for cancelled operation compensation, your first step should be to consult a professional. As part of our service, The Claims Partnership will carry out a free forensic review and examination of your medical and treatment records to determine if any aspect has fallen below the accepted standard.

From there we can advise if you have sufficient grounds on which to make a claim, which The Claims Partnership can present to your local NHS Trust on your behalf. 

Please feel free to contact us to find out more.

What are my rights if my NHS operation is cancelled?

If the NHS hospital cancels your operation for non-medical reasons, they should offer you a new date for your surgery. This pledge is part of the NHS Constitution, which you can read more about here.

If your surgery or treatment is promptly rearranged – this should be done within 28 days of your original date – then you may not be entitled to cancelled operation compensation.

However, if the rearranged date is sometime in the future, or the length of time between the referral and actual operation is longer than 18 weeks, you may be entitled to make a claim. In these circumstances, the NHS is breaking of its own Constitution and its Referral to Treatment pledges.

The amount of compensation received can vary from case to case, depending on the length of the delay, the nature of the procedure you were due to undergo, and if any additional pain or distress was caused by the cancellation. If your operation was delayed for a long period, or if your injuries or condition is significantly severe, then the level of compensation negotiated could be much higher.

Why is the NHS under so much pressure?

  1. Our population is getting older. Over the last five years, an extra one million people have reached the age of 65. The biggest demand for medical care comes from this age bracket.
  2. Budget cuts. The ‘Social Care Budget’, which provides funding for social services and professional carers, has fallen by 11% in the last five years. This has resulted in higher levels of “bed blocking”, where people with non-serious medical needs have no option other than to be admitted to hospital because they cannot receive home care.
  3. Staff shortages. The number of NHS doctors and nurses is struggling to keep pace with the rising demand for medical care. At the same time, many GP practices across the country have closed, forcing patients to seek care at A&E departments.

Our promise on costs

Here at The Claims Partnership, we have three simple rules when it comes to the costs of our cancelled operation compensation service:

  1. We never charge our client anything until the day they receive their compensation payment
  2. We guarantee that all our clients will receive a minimum percentage of the compensation they are awarded
  3. We will agree that minimum percentage amount with our clients before we begin work on their case

For cancelled operation cases, we guarantee all clients will receive a minimum of 60% of the compensation we negotiate for them, if successful.

Please visit our Clinical Negligence costs page for more details.

Start your claim today

If you would like to discuss your claim or how we can help you, please contact us by phone on 01772 562084, by e-mail at

We don’t charge. We are never in a rush and we’re happy to help you as much as we can.

Case Study

A Classroom Assistant Breaks Her Elbow After Slipping On a Wet Classroom Floor

Jenny* worked as a Classroom Assistant in a Primary School. Her job involved her in getting to school early each morning to prepare the classroom for the children's lessons that day. The floor of the classroom where she worked was half carpet and half floorboards. Shortly after she had entered the classroom, she stepped off the carpeted area to walk towards the sink. She did not know that the cleaner had been in the classroom and mopped the floorboards approximately 15 minutes before she had entered the classroom. The cleaner had not properly dried the floor after she had mopped it and had not left a Wet Floor sign on the floor, even though she knew that Joyce would be arriving shortly after she finished.
Client Reviews
  • Alisa K (London)

    Without the Claims Partnership I doubt I would have received a compensation from Ryanair, glad I used their services. Thanks to Paul and Kallen.

    5 Star
  • Jeremy (South Wales)

    The Claims Partnership were very helpful and professional with helping me successfully win my work accident case I would highly recommend this company. Many Thanks.

    5 Star
All Reviews

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